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Submitting a project
Contributing material to the site
Receiving the newsletter
Viewing the map tool
Using the map tool
Printing screens or documents
Saving documents
Using "Search"
Contact Customer Service
Providing feedback on the site
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Making the text larger
Plug-in error messages
Broken link or site not found
System requirements
Using Netscape or Mozilla
Using Internet Explorer
Using AOL
Using Safari
Using OS X
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Using This Site
Contributing material to the site
If you represent a department or school at Columbia University and are interested
in contributing material to the International Programs Directory, please contact us.
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Viewing the map tool
To view the interactive map in this site, you will need the free Macromedia Flash
Player, version 6 or later.
Download the latest version and follow the simple instructions.
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Using the map tool
The interactive map has nine separate regions. Clicking on any of them will return an enlarged version
of that region. Programs or projects of interest can be explored by clicking directly on an individual
country.
To navigate around the enlarged region, use the navigation box that is located in
the bottom right portion of the map. This navigation box contains a miniature version of the expanded map
and a dragable region that is be represented by a red rectangle. Click and drag this rectangle to change
the enlarged map's region of focus.
Selecting one of the nine regions from the continent / region pull-down menu will automatically populate the
location pull-down menu with all of the locations in that continent / region that have projects associated
with them. Selecting a location from the location pull-down menu will return a list of current projects
that are associated with that location.
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Printing screens or documents
Some screens in this site may have print buttons on them. For those that do not, use the browser's "File" menu and select "Print." Alternatively, you may use Ctrl+P on the PC and Cmd+P on the Mac.
If the right-hand side of the page is being cut off, on a Mac you can reduce the print size or, on a PC or Mac, change the layout to "Landscape".
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Saving documents
To save a PDF, you may use Ctrl+S on the PC and Cmd+S on the Mac. Alternatively, use the browser's File menu to select Save. To save a web page or a transcript, you may use Ctrl+S on the PC and Cmd+S on the Mac.
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Using search
Search terms in lowercase will match words in any case; otherwise, an exact case match is used. If you want an exact case match, use uppercase; if you want a more general search that is case neutral, use lowercase.
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Contact Information
Contact Customer Service
Please direct your comments, questions, and suggestions to Customer Service: help@dkv.columbia.edu.
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Providing feedback on this site
We welcome feedback on your experience. To provide comments, e-mail Customer Service at help@dkv.columbia.edu. Please make sure to include the relevant section of the Web site.
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Troubleshooting
Making the
text larger
There are two ways to change the text size on your monitor:
using options built into your browser, or changing the
resolution of your screen. With the Internet Explorer
browser, use the "View" menu to change text size. (On
a PC, you may also need to look in the "Tools" menu, select
"Internet Options-Accessibility," and check "ignore font
sizes specified.") With Netscape, you can make the text
larger by simultaneously holding down the Ctrl and + keys
on a PC or by holding down the Cmd and + keys on a Mac.
To change the resolution on a PC, right-click on the desktop
and choose "Properties." Then, select the "Settings" tab
and change the "Screen Area" slider. To change the resolution
on a Mac running OS X, choose "System Preferences" from
the "Apple" menu or the Dock. Select "Displays." Change
the selection under "Resolutions." On a Mac running OS
9, select "Control Panels > Monitors" from the Apple menu.
Change the selection for the "Resolution."
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Plug-in error messages
If you cannot view a video, slide show, interactive, or PDF, you will
receive a plug-in error. You will need to download the appropriate
plug-in. Please select one of these options to be taken to more detailed
help information: RealPlayer
Video,
Macromedia Flash Player,
or Adobe PDF.
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Broken link or
site not found
While we make an effort to keep links to external sites
up-to-date, they may change without our knowledge or be
temporarily offline. If you encounter a problem linking
to an external site, please e-mail Customer Service at
help@dkv.columbia.edu.
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Browser and System Requirements
System requirements
For IBM-Compatible PC Windows 98 or later 128 MB of RAM (256 or higher recommended) Monitor: 800x600 pixel resolution recommended Connection: Internet service and 56K modem minimum Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above, Netscape 4.7 or above. Netscape 6 not recommended. Plug-ins: RealPlayer 7 or later, Macromedia Flash Player 5 or later, Adobe Acrobat Reader 5 or later
For Macintosh MAC OS 9.2 or higher 128 MB of RAM (256 or higher recommended) Monitor: 800x600 pixels resolution recommended Connection: Internet service and 56K modem minimum
Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above, Netscape 4.7 or above, Safari 1.2 or above. Netscape 6 not recommended.
Plug-ins: RealPlayer 8 or later, Macromedia Flash Player 5 or later, Adobe Acrobat Reader 5 or later
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Using Netscape or Mozilla
The Netscape and Mozilla browsers are free. Download
the latest version of Netscape or download
the latest version of Mozilla and follow the simple download
instructions.
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Using Internet Explorer
The Internet Explorer browser is free. Download the latest version of Internet Explorer and follow the simple download instructions. PC users, please be aware that if you have a previous version of Internet Explorer, it will be overwritten when you download a later version.
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Using AOL
If you use AOL, you will need to use Netscape Navigator, Mozilla, Internet Explorer, or Safari instead.
After logging on to AOL, open the alternative browser in order to use the Web site. You may need to contact AOL to configure the alternative browser to work with AOL's proprietary software. In this scenario, you are connecting to the Internet with AOL's network but using a different browser to view the Web site. Just make sure you are still logged on to AOL while browsing.
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Using Safari
The Safari browser is a new free browser for the Macintosh OS X platform. Download
the latest version of Safari.
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Using OS X
The Web site will work fine in Mac OS X or Mac OS 9.
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